Terms of Service
TERMS OF SERVICE
1. Introduction
Welcome to our store specializing in authentic Chemical Guys car care products. By using our services, you agree to comply with the following terms.
2. Products and Pricing
- All Chemical Guys products are 100% authentic, directly imported
- Product prices are subject to change without prior notice
- Product images are for illustration purposes only
- We guarantee 100% refund if counterfeit products are detected
3. Orders and Payment
Payment Methods:
- COD (Cash on Delivery)
- Bank transfer
- E-wallets (Momo, ZaloPay, VNPay)
- Credit/Debit cards
Order Confirmation:
- Orders will be confirmed via phone or email within 24 hours
- We reserve the right to refuse orders if incorrect information is detected
4. Product Warranty
- Products are covered by Chemical Guys manufacturer's warranty policy
- Replacement within 14 days if manufacturing defects are found
- Lifetime product usage consultation support
5. Intellectual Property
All website content including text, images, and logos are our property. Copying or using without permission is strictly prohibited.
6. Privacy Policy
- We are committed to protecting customer personal information
- Information is only used for order processing and customer care
- No sharing with third parties without consent
7. Customer Responsibilities
- Provide accurate information when ordering
- Use products for intended purposes and follow instructions
- Do not use services for illegal purposes
8. Limitation of Liability
We are not responsible for:
- Indirect damages arising from product use
- Issues caused by third parties (shipping, payment)
- Results from improper product use
9. Terms Modification
We reserve the right to update and modify terms of service at any time. The latest version will be published on the website.
10. Contact
For any questions about terms of service, please contact:
- Email: [Your email]
- Hotline: [Your phone number]
- Address: [Your store address]
Last updated: November 2025